The active shooter is a unique challenge for public safety, and not just for those responding to the scene. Emergency communications personnel play a vital role in managing these volatile situations. In light of the tragic events in Newtown, CT, PowerPhone is offering this Active Shooting Response webinar to our nation’s call takers and dispatchers. This invaluable training will look into the psyche of an active shooter — who they are, why they do it, and what finally puts them over the edge. We’ll prepare you with the questions you need to ask to get information to your responders and the advice you need to give to protect your terrified callers. This isn’t someone else’s problem anymore, and this is what you need to know to safeguard your community.